INFORMATION AND SUPPORT
Privacy Policy
How Nest Invest AU collects, uses and protects your personal information.
Your enquiry
We collect the contact details and information you submit so Nest Invest AU can review your enquiry, contact you and manage the support you request. Please do not include identity documents or financial account details in the initial form.
Calculator scenarios
Calculations run in your browser without creating an enquiry or sending the figures to Nest Invest AU. If you choose to include your scenario with an enquiry, the submitted inputs are stored with that enquiry and may be processed by our enquiry management providers. Calculator figures are not included in advertising event data.
How information is handled
Authorised team members and service providers may process information to operate the website, manage enquiries and deliver the requested service. Depending on the systems in use, this may include hosting, email, customer relationship management and enquiry management providers.
Cookies and campaign measurement
Where enabled and with your relevant cookie choice, analytics and advertising tools may measure visits and enquiries. You can manage those choices through Cookie settings. These choices are separate from requesting a response to your enquiry.
Access and choices
Contact Nest Invest AU to request access, correction or deletion of your information, or to withdraw from optional marketing communications. We retain information according to the purpose of collection and applicable requirements.
Questions about privacy
Use our contact page for privacy enquiries, including questions about service providers, overseas processing or the handling of a particular record. If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).